About this opportunity

Sweet Carolina Travel is hiring a Remote Travel Consultant to support clients throughout every stage of their journey, from early trip planning to post-travel follow-ups. In this work-from-home position, you’ll serve as a trusted point of contact for travelers, ensuring their experiences are smooth, well-organized, and stress-free.

This role is perfect for someone who enjoys helping others, thrives in a customer-focused environment, and brings professionalism and care to every interaction.

What You’ll Do

• Respond to client inquiries via email, phone, and online messaging platforms
• Assist with travel bookings, itinerary changes, cancellations, and special requests
• Provide clear information on destinations, travel documentation, and agency processes
• Monitor upcoming trips and follow up to confirm details and client satisfaction
• Resolve issues efficiently while maintaining a high standard of service

What We’re Looking For

• Excellent written and verbal communication skills
• Customer service experience in travel, tourism, hospitality, or a related field
• Strong organizational skills and attention to detail
• Comfortable working remotely and managing tasks independently
• Confident using digital tools, booking systems, and communication platforms
• Passion for travel and helping clients create memorable experiences

Why Join Sweet Carolina Travel

• Fully remote position with flexible work options
• Access to travel perks and industry-exclusive discounts
• Ongoing training, mentorship, and professional development
• Supportive team culture focused on trust, service quality, and meaningful travel

Equal Opportunity Employer
Sweet Carolina Travel is committed to creating an inclusive workplace and welcomes applicants from all backgrounds.